Davao City – Hytera, a global leader in professional communication technologies, proudly announces the successful implementation of its Push-to-Talk over Cellular (PoC) system for Krizia Taxi Company, one of the most prominent taxi operators in Davao City, Philippines. With the help of Hytera’s cutting-edge HyTalk PoC platform and robust PoC radios, Krizia Taxi has significantly enhanced dispatch efficiency, regional coverage, and customer satisfaction.
Previously, Krizia Taxi operated on an outdated analog radio system plagued by frequent signal dropouts, costly maintenance, and a lack of crucial location-tracking capabilities. As their business expanded and customer expectations grew, Krizia Taxi realized that the time had come to upgrade to a modern communication system capable of providing real-time location services, reliable voice communication, and simplified fleet management.
Hytera responded with a comprehensive PoC solution that included the HyTalk management platform and two models of hand-held PoC devices: the PNC360S and the PNC380. This advanced solution utilizes existing mobile networks and local Wi-Fi infrastructure, removing the need for expensive and complex radio repeaters. With the PoC system in place, dispatchers now communicate instantly with drivers across the entire Davao region, monitoring fleet activity in real time and optimizing ride allocation. During the rollout, Hytera’s local distributor, VMO Enterprises, provided thorough driver training and ongoing technical support to ensure seamless operation.
Ryan Sia, the owner of Krizia Taxi, expressed his personal endorsement of the solution, saying, “As someone deeply involved in the taxi industry, I can tell you that two-way radios have revolutionized the way we operate. Hytera’s solution has given us the ability to communicate instantly and reliably, with added safety features that are crucial for both our drivers and passengers.”
The PoC radios are equipped with loud and clear audio that cuts through the noise of urban environments, built-in GPS tracking, and emergency alert functions. They meet military-grade durability standards, making them tough enough to handle challenging field conditions. This robustness has helped reduce equipment turnover and lower operational costs.
Since the deployment of Hytera’s solution in 2023, Krizia Taxi has reported a significant reduction in passenger wait times, while dispatcher responsiveness has greatly improved. This enhanced coordination and operational efficiency have translated into better customer satisfaction and business growth.
By switching to Hytera’s PoC system, Krizia Taxi has overcome the limitations of its old analog infrastructure, unlocking new levels of operational efficiency and responsiveness. For service-driven transport providers, especially those operating in dynamic and challenging environments, Hytera’s scalable and cost-effective PoC technology represents a powerful step towards digital transformation.