Motorola Solutions is a global leader in public safety and enterprise security, dedicated to building and connecting advanced technologies that safeguard people, property, and places. Our mission is clear: to ensure safety through powerful technological solutions that deliver results.
As part of our commitment to protecting personal data, we have crafted this Privacy Statement to explain how Motorola Solutions, Inc. and its subsidiaries (referred to collectively as "MSI," "we," "us," or "our") collect, use, disclose, and process personal data. This includes interactions related to our enterprise websites and the maintenance of contractual relationships with business and government customers.
Additionally, we understand the importance of regional privacy laws, which is why we have established region-specific disclosures to ensure compliance with varying legal requirements. If you reside in a region with specific privacy rules, we encourage you to refer to these disclosures for more tailored information.
It is important to note that this Privacy Statement does not address practices related to job applicants, employees, or data that falls outside the scope of applicable data protection laws. We also emphasize that this Privacy Statement is not a contract and does not create any legal rights or obligations beyond what is provided by law.
For individuals located within the European Economic Area (EEA) and the United Kingdom (UK), we have adopted Binding Corporate Rules (BCR-C’s) to safeguard personal data across our global network. These rules, approved by the Danish Data Protection Agency and the UK’s Information Commissioner’s Office (ICO), ensure that personal data is handled with the utmost care and security, regardless of where it is processed.
Types of Personal Data We Collect
The types of personal data we collect vary depending on your interactions with us. If you choose to engage with us—whether through signing up for our mailing list, making a purchase, participating in surveys, or engaging on our social platforms—your personal information may be provided directly. Additionally, we may automatically collect personal data when you interact with our websites, emails, or other online platforms. This includes, but is not limited to, cookies, web beacons, pixels, and mobile SDKs, among other technologies.
For example, when you visit our website, cookies may track your usage to enhance your experience, provide tailored content, or analyze our service performance. You can always manage your cookie preferences through our “Cookie Preferences” manager.
How We Use Personal Data
We use the personal data we collect for a variety of purposes, including to respond to inquiries, facilitate transactions, and improve our services. For example, if you make an online purchase, your information is processed to complete the order and ensure a seamless delivery experience. We also use personal data for marketing and promotional purposes when we have received your consent.
Moreover, we understand the importance of keeping your data secure and do so by implementing physical, technical, and organizational safeguards. However, while we strive to ensure the highest standards of protection, no system is completely secure, and we cannot fully guarantee the security of your personal data.
Your Rights and Choices
As a user, you have the right to control how we handle your personal data. Depending on your location, you may be able to access, modify, or delete your information. For instance, if you’re based in California or other specific states, you may request access to the personal data we have collected about you. Additionally, you have the ability to opt-out of certain data collection practices, such as targeted advertising.
If you wish to exercise any of your rights or learn more about how we handle your personal data, you can contact us directly. We also provide several privacy tools, such as the ability to adjust your cookie preferences on our websites, which can be accessed through the “Cookie Preferences” manager.
Sharing Personal Data
We do not share personal data for marketing purposes without your consent. However, we may disclose your information to third parties in certain circumstances, such as to comply with legal obligations or to support the services we provide. For example, we might share personal data with third-party partners to facilitate targeted advertising, but only when authorized by you.
In line with this, you can manage your advertising preferences and opt-out of certain tracking or data collection processes through third-party tools. While this helps manage how your data is used, please be aware that blocking certain technologies may limit your user experience.
Data Retention and International Transfers
Motorola Solutions retains personal data for no longer than necessary to fulfill the purposes for which it was collected. In some cases, we may retain data for extended periods to comply with legal or regulatory obligations, or to protect our legal rights.
Furthermore, personal data collected by Motorola Solutions may be stored or processed outside the country where it was originally collected. If we transfer your data internationally, we ensure that it is done in compliance with the relevant data protection laws, such as the EU-U.S. Data Privacy Framework.